I hold a strict 24-hour cancellation policy!

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This means if I am not notified of the need to cancel or reschedule at least 24-hours (business hours; Mon-Fri) in advance of the scheduled appointment, you will be charged the full session fee. 

 

I understand life happens, which is why I request to be notified of any change an appointment as soon as you are aware of the need, even if it's just a notification to cancel and reschedule will happen on a later date. I offer one "grace" exception only under serious unforeseen circumstances such as sudden illness/injury (requiring hospitalization) or a death in the family. 

Please note:  Time conflicts (personal or work), inclement weather, child care does NOT fall under the "grace" exception. 

 

I appreciate this is your time, but it is also mine, and I want to ensure availability which depends on these appointments being treated as a priority. This is a part of your health care and deserves your time and energy. Consistency and commitment will create the progress you are investing in by entering the therapy process.